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Fordley Primary School

‘Aiming Higher’

Texting service offering confidential support to parents and carers now available in North Tyneside

Caring for a child can come with its worries and concerns about their health and wellbeing, leaving parents and carers feeling overwhelmed and looking for answers. ParentLine is an anonymous texting service to ask questions to qualified nurses. From concerns about feeding and nutrition to queries about development and behaviour teams will provide up to date information and support.


Talking to a professional can help you to feel less anxious and worried and identify the best way forward. The texting service offers an informal and quick way to communicate with health professionals about any issues that may come your way.


The service is available Monday to Friday from 8.30am to 4.30pm (excluding Bank Holidays). Any enquiries sent outside of these hours will be answered as soon as possible.


  • For parents and carers of children aged 0-5 text 07480 635 592
  • For parents and carers of children aged 5-19 text 07480 635 908


You can find out more about ParentLine on the 0-19 Children’s Public Health Facebook Page.

COLLECTION FROM AFTER SCHOOL CLUBS - IMPORTANT INFORMATION - All after school clubs collections will be from outside the main school entrance so please turn up at the collection time for your child (to avoid having lots of people waiting around outside of the building). The only access point will be through the front gates for safeguarding reasons. No other external gates will be open (e.g. the gates to the line) - this is because our afterschool childcare children have supervised access to our yard and field and it would not be safe to leave other gates open. Please remember to wear a face mask on site where possible and, unless your child is in Y6 and has permission to walk home, we will expect an adult to collect every child. Thank you for your support with this so that we can ensure safety for all.